Ourera — Website Terms of Use
Effective Date: October 2025
Applies to: all visitors and users of www.ourera.health and its sub-pages (the “Website”)
Operated by: Ourera Project LLC and Ourera Medical Group PC (“Ourera,” “we,” “our,” or “us”)
1. Acceptance of These Terms
By using this Website, you agree to follow and be bound by these Terms of Use and all applicable laws and regulations.
If you do not agree, do not use this Website.
We may change these Terms at any time. Updates will appear here with a new effective date. Continued use means you accept the updated Terms.
2. No Medical Advice or Provider–Patient Relationship
Information on this Website is provided for general educational and informational purposes only.
It is not medical advice and does not create a doctor–patient relationship.
Do not rely on Website content for diagnosis or treatment.
Always talk with a qualified health-care professional about your personal health concerns.
If you are experiencing a medical emergency, call 911 immediately.
3. Telemedicine and Patient Services
Telemedicine or in-person medical services are provided only through Ourera Medical Group PC clinicians once you have:
Registered as a patient,
Completed required consent forms, and
Been accepted for care.
Nothing on this Website guarantees that Ourera Health or any of its clinicians will accept you as a patient.
4. Privacy and Security
Use of this Website is also governed by our Notice of Privacy Practices.
That Notice explains how we protect and may use your health information under HIPAA and 42 CFR Part 2.
While we use reasonable safeguards, communication over the Internet (including email) is never completely secure.
Do not send sensitive medical information through website forms or unencrypted email unless we specifically direct you to do so.
5. Permitted Use
You may use the Website only for lawful, personal, and non-commercial purposes.
You agree not to:
Use the Website in any way that violates applicable law.
Attempt to gain unauthorized access to any part of our systems.
Post or transmit anything false, misleading, or harmful (including malware).
Copy, modify, or redistribute Website content for commercial use without written permission.
6. Intellectual Property
All Website content—including text, graphics, logos, and design—is owned by Ourera or its licensors and is protected by copyright and trademark law.
You may view and download materials only for your personal, non-commercial use.
Any other use requires our prior written consent.
7. Links to Other Sites
This Website may include links to other websites we do not control.
These links are provided for convenience only.
We are not responsible for the content, privacy, or security of external sites.
8. No Warranty
The Website and all materials are provided “as is” and “as available.”
We make no guarantees or warranties—express or implied—about the accuracy, completeness, or reliability of any information or about uninterrupted or error-free operation of the site.
9. Limitation of Liability
To the fullest extent allowed by law, Ourera Health, its owners, clinicians, and affiliates are not liable for any damages arising from:
Your use or inability to use this Website,
Reliance on information found here, or
Any linked websites.
This includes direct, indirect, incidental, consequential, or punitive damages, even if we were advised of the possibility of such damages.
10. Indemnification
You agree to defend, indemnify, and hold harmless Ourera Health, its affiliates, officers, and employees from any claims, damages, or expenses that arise from your use of the Website or violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-laws rules.
Any dispute must be filed in a court of competent jurisdiction located in California.
12. Contact Us
If you have questions about these Terms or our Website, contact:
Ourera Project LLC
Email: privacy@ourera.health
Website: www.ourera.health