Patient concerns are initially best surfaced using a direct message to your provider through Elation Patient Passport.

To submit a complaint or grievance outside of the health record, direct your email to support@ourera.health.

If you have a complaint regarding your physician or the care you received, you may contact the Medical Board of California (MBC) through the link provided, or at mbc.ca.gov, or by phone at (800) 633-2322.